Receiving mail
Let us help you take care of all your receiving mail needs - whether you are moving, going on holiday or just need your mail held.
Redirection is the easy way to make sure your mail follows you when you move home or change your postal address.
Going away on holiday? We can keep your mail safe and avoid that telltale pile of letters building up in your letterbox with our online Hold Service.
Permanent, safe and confidential, PO Boxes are a convenient way to receive your mail.
If an item you've sent with New Zealand Post has been mis-addressed and the recipient has returned it to us, we'll return it to you at no charge.
Delivering mail by car, bus, truck and even boat, RuralPost owner drivers offer a service that's fast, efficient and friendly.
Inquiries for missing, delayed or damaged items can be made by completing our customer inquiry form.
Every day, our posties deliver mail to thousands of homes across the entire country. That's why providing easy access to your letterbox is so important.
Other important information for receiving mail